DRUCKEN

Discharge and final payment

The physicians in charge of your ward will monitor your course of treatment and decide when you are ready to be discharged. Most likely, you will be happy to return back home. Before the final interview with your physician, you should take a moment to think about any questions you might have and whether something still remains unsettled.

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If you intend to leave the hospital prematurely and against medical advice, accepting full responsibility, we must insist that you have a consent discussion and sign an appropriate waiver.

On the day of your discharge, any balance due on your cost of treatment must be paid.

Please visit our patient admission office that handles administration and billing procedures for our international patients in building 301, ground floor, room 0.022.

Please consider the office hours: Mon-Fri 8:30-11:30 Am, Mon-Thu 1:30-3:00 PM. Once you finished your treatment, your invoices from all the departments involved will be gathered by our patient management department. Please understand that sometimes it can take a few weeks until we can provide you with our final invoice and - if applicable - a refund.

If you are entitled to a refund you should fill and sign all necessary documents before you leave, and we can provide you with a refund as soon as possible.