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Treatment inquiries

You may contact us with your treatment inquiries via our contact form. To be able to evaluate your needs and provide treatment offers and cost estimates, we require a fully filled contact form and all requested documents. Medical reports - in Englisch or German - should not be older than 3 month. In addition, a copy of the patient's passport and, if applicable, a signed release of confidentiality is needed. Some inquiries also require protocols of previous treatments or images (e.g. MRI, CT) that should be provided in DICOM-format. If needed we can send you a link for the upload of these images.

Of course, all your personal information is subject to our strict data privacy policy.

Alternatively you can provide copies of your medical documents and images (on CD) by sending these to our office:

                                                   Universitätsmedizin Mainz

                                                   International Medical Services

                                                   Langenbeckstr. 1, Geb. 301 

                                                   D-55131 Mainz, Germany


Please understand that we cannot handle documentation that is too extensive and/or outdated.

Your complete documentation will be evaluated by a specialized physician. Based on this assessment we will be able to provide you with a treatment plan and a cost estimate.

Please allow 2-5 working days for the processing of your inquiry.



Heike B. Haegelen
Building 301
Langenbeckstraße 1
55131 Mainz
Angelika Rodriguez
Case Management
Building 301, room 35
Langenbeckstraße 1
55131 Mainz
Michael Rodriguez
Billing - international
Building 301, room 22
Langenbeckstraße 1
55131 Mainz