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Discharge and final payment

  • Discharge 

The physicians in charge of your ward will monitor your course of treatment and decide when you are ready to be discharged. Most likely, you will be happy to return back home. Before the final interview with your physician, you should take a moment to think about any questions you might have and whether something still remains unsettled.

  • Do you know which medication to take and how often?
  • When is your next follow-up appointment?
  • Will you have to follow certain directions regarding your activities?
  • Will someone pick you up?
  • Have you checked out of the ward?

If you intend to leave the hospital prematurely and against medical advice, accepting full responsibility, we must insist that you have a consent discussion and sign an appropriate waiver.

  • Charges / additional payments

On the day of discharge any outstanding amonts are due for payment.

Please visit our patient admission office on the day of discharge. It handles administration and billing procedures for our international patients in building 301, ground floor, room 0.022.

Please consider the office hours: Mon-Fri 8:30-11:30 Am, Mon-Thu 1:30-3:00 PM. Once you finished your treatment, your invoices from all the departments involved will be gathered by our patient management department. Please understand that sometimes it can take a few weeks until we can provide you with our final invoice and - if applicable - a refund.

If you are entitled to a refund you should fill and sign all necessary documents before you leave, so we can provide you with the refund as soon as possible.

Heike B. Haegelen
Building 301
Langenbeckstraße 1
55131 Mainz
Angelika Rodriguez
Case Management
Building 301, room 35
Langenbeckstraße 1
55131 Mainz
Michael Rodriguez
Billing - international
Building 301, room 22
Langenbeckstraße 1
55131 Mainz